report order issue.

At Corner Pantry Co., we strive to provide you with a seamless shopping and delivery experience. However, we understand that occasionally things may not go as planned. If you've encountered an issue with your order, we're here to help make it right.

Common Order Issues We Can Assist With:

• Missing Items: If an item from your order is missing, let us know, and we'll take steps to resolve it promptly.

• Incorrect Items: Received something you didn't order? We'll work with you to correct this mistake as quickly as possible.

• Damaged Products: If any items arrived damaged, please provide details, and we'll arrange a replacement or refund.

• Late Delivery: If your delivery took longer than expected, we want to know so we can investigate and improve our service.

• Other Issues: If you have any other concerns or issues with your order, don't hesitate to reach out. We're here to assist you.

Customer Service

For general inquiries, product information, or delivery-related questions, please contact our customer service team:

• Phone: (778) 800-6281

• Email: info@cornerpantry.ca

• Hours: Monday - Sunday: 8:00 AM - 11:00 PM PST

Store Address: 191 Smithe St, Vancouver, BC V6B 4Z8

What Happens Next?

Once you've reported an issue, our customer service team will review your case and reach out to you with a resolution. We aim to respond to all inquiries within 24 hours. Whether it's a replacement, refund, or further investigation, we'll ensure that your concern is addressed promptly.

Your Feedback Matters

Your satisfaction is our top priority, and your feedback helps us improve our service. We apologize for any inconvenience you've experienced and appreciate the opportunity to make things right.

Thank you for choosing Corner Pantry Co. We’re committed to providing you with the best possible service, and we’ll do everything we can to ensure a positive resolution to your issue.